Staff
   
  BART DIDDEN   DONALD BLINEBRY   CRYSTAL BARRETT
  JOYCE ROSITO   ZIGMOND "Zig" SOKOLOWSKI   KATHY SCHWICKRATH
  MARY PARATORE   Jaime NARDONE   MICKEY FULLER
    BRETT MAYES  
     

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Bart Didden
President

Bart has served as President of U.S.A. Central Station Alarm Corp., since its inception in 1982. Today as CEO / CFO, Bart, with the direction of U.S.A.’s Board of Directors, sets the course for higher standards of professionalism and customer service, not only within the Company, but also for the Industry.

Bart has a long history of giving time and resources to the Alarm Industry. Currently, Bart is serving on the following industry committees: NBFAA Executive and Government Relations Committees, CSAA Standards Committee and the Security Industry Standards Committee. He has served on the Board of Directors of AIREF, CSAA and SIA, where he represents the interests of the NBFAA and the Company.

In the wake of September 11th, Bart founded the AIREF/NBFAA Hero’s Scholarship Program. It is a tax deductible fund of which 100% of every dollar donated goes to benefit the college bound children of NYPD, FDNY, and Port Authority Officers that perished on that day that we will never forget. This fund continues to seek donations as its mission spans 20 years.

Bart has been honored with the “2002 Morris F. Weinstock Person of the Year Award”, “A Lifetime Achievement Award, For Exceptional Service to the Alarm Industry”. The Weinstock Award is the highest Award presented by the NBFAA, the nation’s oldest and largest dealer association for alarm dealers. Additional awards are the Regional Alarm Association’s - Foundation Award and the New York Burglar & Fire Alarm Association’s - Member of the Year Award. He has served in many elected positions including NBFAA President.

On behalf of the industry Bart has made various formal and informal presentations to governmental bodies at all levels, while serving as an Alarm Industry Representative. Recipients of these presentations have included to the President of the United States, US Senators and Members of Congress, and a long list of State, County, and City officials and Agencies across the Country. Additionally, he represented the Alarm Industry to the New York City Mayor’s Y2K Taskforce.

In addition to his service on behalf of the Industry on several Alarm Review Boards, Bart serves his community. He has served as a Director of his local YMCA, Director of the Sound Shore Community Fund, and was a member of the Port Chester NY Fire Dept., to name a few.

Bart is dedicated to supporting this Industry to ensure that alarm companies across the United States can continue to do business in their communities. His hard work, commitment, and dedication to the Industry and his community, is exceeded only by his passion for providing excellent services to his Dealers and customers. He has invested heavily in the latest technology and has hired experienced Industry professionals to provide his Dealers with every competitive advantage that U.S.A. can provide.

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Joyce Rosito
Director, Site Operations – Connecticut

Joyce has over ten years of experience in the security industry. She worked for ADT from 1992 until they closed the Trumbull office in 1997. She then worked for AlarmGuard/ADT until 1999. She was named ADT Employee of the Year for coordinating inter-departmental processes and improving customer satisfaction.

In her current position, Joyce is responsible for our Connecticut monitoring center. You will also find her chairing committees for non-profit organizations, where she is an expert at raising funds for charitable causes. She is also a member of the Connecticut Burglar and Fire Alarm Association.


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Mary Paratore
Director, Site Operations – NY

Mary has over fifteen years experience in the alarm industry. During her years with ADT/Tyco International, she served as General Manager for over one hundred employees and served over 150,000 accounts for the Metro New York area. This included providing service maintenance, installations and monitoring of all residential, commercial and national accounts. While serving in the U.S. Air Force as an air traffic controller and cargo specialist, her disciplinary training has allowed her to visualize the needs of the future to better serve the industry. Mary is responsible for all operations of our New York Monitoring Center.

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Mary Margret “Mickey” Fuller
Director, Site Operations Minnesota

Mickey has over eight years of experience in the alarm industry. With National Guardian she served as the Dealer Support Coordinator and Office Manager where she coordinated the support staff for the national dealer program, and coordinated dealer meetings and trade shows. She became the Dealer Operations Manager, where she had a team of 90 employees. As a Call Center Director, she managed the Central Station, Data Entry, licensing, Tech Help desk and Customer Service Departments. Throughout many industry transformations, she has continued to maintain strong relationships many alarm dealers. Mickey is responsible for all operations of our Minnesota Monitoring Center, where she continues to maintain high standards of customer service.

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Donald Blinebry
Manager, IT Services

His breadth of knowledge in Customer Service, Training, and Operations, and his depth of knowledge in information systems, is why Don is in charge of our IT services. From systems maintenance, installation of new equipment, and the implementation of new services, including U.S.A. MASWeb, Don is the person to contact when you need information on computer security systems.

Don has been with the company for 18 years. During that time he has held several supervisory and managerial positions. He has extensive experience in customer service experience. Don is responsible for our equipment and automation systems. He strives to develop new ways to provide our monitoring center and our customers with the most efficient and effective technical assistance possible.

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Zigmond “Zig” Sokolowski
Director, Training and Quality Assurance

In our demanding industry, continuous education and training is critical. That is why you should get to know Zig. Zig creates and implements the training and quality assurance programs for our entire company. A lifelong resident of Connecticut, Zig attends meetings and functions for the Connecticut chapter of the National Burglar & Fire Alarm Association.

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Kathy Schwickrath
Project Manager, NY Center

Kathy began at U.S.A. Central Station in 1991 as a Customer Service Representative. Since then, she has held a variety of managerial positions, including Assistant Operations Manager. Currently, Kathy is the Project Manager for the New York Center where she oversees all new and ongoing projects. In addition, Kathy manages the Imaging Department, our Activity Reduction project, as well as many of the day-to-day functions that directly support our Dealers.

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Jaime Nardone
Manager, Accounts Receivables


Due to her attention to detail and accuracy, Jaime is the perfect person to handle all of the AlarmNet assignments and deletions, while managing our Billing Department. Jaime has been an important part of the U.S.A. Team for over eight years. Not only does she do our company billing, she can also do your company billing. Her first four years were in operations, where she started out in dispatch and data entry. Jaime also assisted in training new operators, and was involved with many operational projects.

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Brett Mayes
Shift Supervisor

He began with U.S.A., in 1996 managing our Clerical Department. His experience at interfacing with our dealers has made him into a most valuable employee to our dealers as they depend on his vast knowledge of alarm signal communications. He served six years in the U.S. Navy as an Operation Specialist for the Combat Information Center aboard the USS Arkansas. He also has extensive customer service experience with the John Hancock Insurance Company where he spent six years

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Crystal Barrett
Activity Reduction Coordinator

With fifteen years of service at U.S.A., Crystal is responsible for tracking, managing and eliminating unnecessary and excessive alarm activity. Reducing this activity allows for our monitoring staff to dedicate their time and expertise on actual alarm signals in a prompt & efficient manner. She is dedicated to furthering her education and gathering relative information as it relates to alarm signal communications to be as helpful to our Dealers and subscribers as possible.

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